Framework and Reach

Dedicated to Safeguarding Your Personal Information

We prioritize the security of your personal information. Learn more about how we protect your privacy and handle your data in accordance with our Privacy Policy.

What information do we gather?

When you register for a companyaccount, company collects personal data that you submit such as your username, email address, spoken and studied languages and any other personal or preference information that you optionally enter into the Service, as well as your profile picture.

companyalso collects and generates a number of other areas of usage information automatically which includes; services metadata, log data, device information, IP addresses, third-party data and cookie information.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

We may contact you to ask you to participate in research. By participating in research with us, you confirm that you have read and agreed to the research conditions. Some of our research will use information from your companyaccount in order to give us accurate results. Results will be aggregated and may be used for marketing purposes. No personal details will be shared with third parties. All your personal information will be stored securely for the duration of the research and deleted after the publication of the results. We store your personal information only on secure servers that are held in secure facilities and have up-to-date firewall protection.

If you decide to participate in any research, your participation is voluntary and you can withdraw at any time. If you’d like to withdraw, please send an email and your request will be processed on the following working day in the UK. All your data will then be deleted from our database and excluded from the research.

Data Usage and Disclosure

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • internal record keeping;
  • improvement of our products / services;
  • transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances.

For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

  • soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
  • for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
  • if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Advertising by Third Parties

Third parties to whom we may choose to sell, transfer or merge all or part(s) of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy or any other privacy policies to which it refers.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Keeping Data secure

Ongoing Security Enhancements

Our organization continuously works to secure the confidential information collected online. We utilize advanced tools to prevent unauthorized access, viruses, and other security threats, and regularly update our security protocols and measures to adapt to new challenges.

External Site References

Our website serves as a gateway to a variety of third-party websites, including those of our business partners and service providers. If you choose to use these links, please be aware that each of these external sites operates under its own privacy policy, which might differ significantly from ours. We do not bear responsibility for the privacy practices or content of any third-party sites. We urge you to exercise caution and review the privacy policies of these sites before submitting any personal information.

Privacy Policy Enhancements

Changes to this Privacy Policy may occur as a result of developments in our business strategies or changes in legislation. Whenever we change this Privacy Policy, we will update the date at the top of the policy to indicate when the changes took effect. We encourage you to review this policy frequently to stay informed about how we use your personal information.

Ways to Connect

Should you need any assistance or have queries regarding our Privacy Policy, please reach out to us.

Your Data Control Rights

In accordance with local laws, you may possess rights such as:

  • Access your personal information through a formal data subject access request.
  • Correct any incorrect personal information we have about you.
  • Erase your personal information under specific conditions.
  • Object to the processing of your personal information based on legitimate interests.
  • Restrict the processing of your personal information when appropriate.
  • Transfer your personal information to a different service provider.
  • Avoid being subject to solely automated decision-making processes.

Compliance with Data Privacy Laws and Regulations

Your Right to Object and Request Data Non-Processing

At any time, you have the right to object to the processing of your personal data for reasons specific to your situation. If you object, we will cease processing your data unless we can show compelling legitimate reasons that supersede your interests, or the processing is necessary for legal claims.